Customer Support
Contact Essential Goods Co.
Need help with an order, shipping update, return question, or product detail? Send us a message and our support team will help as soon as possible.
We're here to help
For the fastest support, please include your order number, the email used at checkout, and a short description of what you need help with.
Email Support essentialgoodscosupport@gmail.com
Response Time We aim to respond within 24 business hours.
Order Help Have your order number ready so we can find your order faster.
P.O Box Address 3600 Grays Ferry Ave, Philadelphia, PA 19146
Send us a message
Fill out the form below and we'll get back to you with clear next steps.
Shipping Questions
Tracking updates may take 24–72 hours to appear after your order ships.
Returns & Refunds
Contact us with your order number and we'll help review your return request.
Product Questions
Need help choosing a product? Send us a message before placing your order.